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Knowledge Center |
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Get answers to your most frequently asked questions (F.A.Q)! You can also leave
your feedback on the answers and prompt us with more questions. Our knowledge center
guides you and assists you in understanding the different functions, features and
services available and provided by GemTradeNet.com.
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Live Online Help
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Live Chat Assistance is provided for all registered members on the GemTradeNet.com
network. Chat online with our dedicated support representatives to get more information
about our services and programs. Select from an array of definitive options on our
online support network specifically provided to understand your requirements and
questions. The online chat utility is also provided to all members who can use it
to interact real time with buyers and sellers in the GemTradeNet.com online marketplace.
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Support Hours |
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9 am - 6 pm Monday - Friday |
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Time zone: +7 Hours GMT (Bangkok, Hanoi, Djakarta) |
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Customer Service |
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Our online customer service representatives can assist you with general queries,
account set-up related questions and other issues. For quick assistance you can
use the Live Chat utility or send an email to
support@gemtradenet.com
. You can also call our support hotline at
1-800-xxx-xxxx. For more details visit our Online Support Centre.
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